Tenancy Management Officers (TMOs)
Our TMOs spend a lot of time working on your estate talking to local people, watching out for problems and putting things right quickly.
They look out for things like broken lights, damaged fences or empty homes - and report the problems back to the right people to get things sorted as soon as possible.
Look out for them. Let them know if there's a local problem we should be putting right.
Caretakers
If you live in a flat you may have a caretaker who keeps the communal areas clean and tidy. If you spot a problem, report it to the caretaker.