This accessibility statement applies to online forms published on the eforms.leeds.gov.uk domain.
This website is run by Leeds City Council. We want as many people as possible to be able to use this website. That means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
We've also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- mandatory fields are not always indicated
- empty and incomplete fields not highlighted together
- hint text is not always provided for errors
- autocomplete attributes missing for contact information
- time input changes with no message to users
Feedback and contact information
If you need information on this website in a different format email webmaster@leeds.gov.uk and tell us:
- the web address (URL) of the content
- your name and email address
- the format you need, for example, audio, braille, BSL or large print
Reporting accessibility problems with this website
If you find any problems that are not listed on this page or you think we're not meeting the accessibility requirements, email webmaster@leeds.gov.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website's accessibility
Leeds City Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non-accessible content
The elements listed below are not accessible and do not comply with the accessibility regulations.
Mandatory fields are not always indicated
Forms should provide clear instructions or labels that identify the controls in a form so that users know what input data is expected. This is not always applied throughout forms. This fails WCAG 2.2 success criterion 3.3.2 Labels or Instructions.
Empty and incomplete fields not highlighted together
Empty/incomplete fields should be highlighted together, empty fields are being highlighted one at a time, and separately from any errors entered. This fails WCAG 2.2 success criterion 3.3.1 Error Identification, 3.3.3 Error Suggestion and 4.1.3 Error Suggestion.
Hint text is not always provided for errors
When information is needed in a specific format, the form should provide an example of the format, this is not always included in the forms. This fails WCAG 2.2 success criterion 3.3.1 Error Identification, 3.3.3 Error Suggestion and 4.1.3 Error Suggestion.
Autocomplete attributes missing for contact information
The autocomplete attribute allows the ability to pre-populate form fields with user-preferred values. It helps those with dexterity disabilities who have trouble typing, those who may need more time, and anyone who wishes to reduce effort to fill out a form. These attributes are not present for fields like name, address, email or phone number entry. This fails WCAG 2.2 success criterion 1.3.5 Identify Input Purpose and 3.3.7 Redundant Entry.
Time input changes with no message to users
For keyboard users, if numbers 3 to 9 are typed in the hour section, it moves straight onto minutes side and types the second character there. Anything from 24 to 29 defaults to 23 with no message to users. When changing any content automatically, this should be announced to users. This fails WCAG 2.2 success criterion 3.3.1 Error Identification and 3.3.3 Error Suggestion.
What we're doing to improve accessibility
We are investigating the time input changes issue further. Timescales will be provided once confirmed.
The remaining accessibility issues will be fixed by early 2025.
Disproportionate burden
Leeds City Council believes all content should be accessible for everyone. We do not currently intend to claim disproportionate burden for any website content.
Content that's not within the scope of the accessibility regulations
Leeds City Council intends to make all our content accessible.
Preparation of this accessibility statement
This statement was prepared on 4 December 2024.
This website was last tested on 27 November 2024. The test was carried out by Leeds City Council.
We tested a selection of forms, ensuring those tested reflected the variety of different componant types used on our website.
