Telecare is a service that supports older and vulnerable people to live safely and independently in their own home through the use of simple sensors. Telecare provides 24-hour monitoring of a person, ensuring an alert is raised if the sensor detects any problems.
Telecare builds upon the existing Care Ring pendant alarm system to offer added security at home. Sensors are discreetly placed around the home on ceilings, doors and walls or may be worn by the service user in the form of a pendant, watch or belt.
Equipment includes:
- sensors which can detect falls, movement, and bed or chair occupancy
- epilepsy and enuresis sensors
- medication reminders and pill dispensers
- smoke, gas and flood detectors
- emergency pull cords
- bogus caller alert
If a Telecare sensor activates in a person's home, an alert is automatically raised to a 24-hour response centre. Staff at the response centre will contact the person to check their safety. They will then respond appropriately - either providing reassurance or advice, or contacting a family member, mobile warden or emergency service.
The response centre staff will have information about the person using the service, will be able to identify which sensor has been activated, and how best to respond.
How to get Telecare equipment
Call us on 0113 222 4401 to arrange a community care assessment. In the assessment, we will discuss the difficulties you are having and work together to assess your needs. Read more about having an assessment.
Telecare can be used with or without a support package provided by care staff or personal assistants, depending on your needs.
The two main providers of Telecare equipment are Chubb Community Care and Tunstall - visit their websites to read more about the equipment.