Reporting an accident at work

If there is an accident in your place of work, you must report the following:

  • a death or major injury;
  • an over-three-day injury (that is when an employee or self-employed person has an accident at work and is unable to work for over three days, but does not have a major injury);
  • a work-related disease; and
  • a dangerous occurrence (when something happens that does not result in a reportable injury, but that clearly could have done).

What is RIDDOR?
RIDDOR stands for the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations, 1995.

If you are an employer, self-employed or in control of work premises, you are must by law report some work-related accidents, diseases and dangerous occurrences. The information helps the Health and Safety Executive (HSE) and local authorities to identify where and how risks arise and to investigate serious accidents.

You can report incidents by telephone, fax, on line or by post or directly to your local HSE office or local authority (initially by phone and then on form 2508 or 2508A), and the reports will be forwarded to the Incident Contact Centre (ICC) for processing. You can follow the links from this page to the RIDDOR reporting website and the HSE.

If you report an incident online or by telephone you need to keep your own copy of the official reporting forms for inspection by visiting officers. To help you, you will be sent a copy of your report and given the chance to correct any errors in it.

  • Please send postal reports to the following address:
    Incident Contact Centre
    Caerphilly Business Park
    Caerphilly
    CF83 3GG
  • By telephone (charged at local call rate): 0845-300-9923
  • By fax (charged at local call rate) 0845-300-9924

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