Adaptations Agency
For general enquiries and requests for service contact the Adaptations Agency
The Library Annexe
Dewsbury Road One Stop Centre
190 Dewsbury Road
Leeds LS11 6PF
Email Adaptations.Agency@Leeds.gov.uk
Fax 0113 395 7474
Type talk 1800 2011 395 7475
Text 07891 273434
Adaptations Helpdesk
0113 395 7146/47
Customer Support Officers 0113 395 7143/44/45
Agency Manager - Colin Moss 0113 395 7126
Agency Deputy Manager - Lee Appleton 0113 395 7127
To make an application for an assessment by an Occupational therapist
Leeds Social Care Call Centre 0113 222 4401
HIA Loans Team
1st Floor
2-5 Limewood Approach
Leeds
LS14 1NG
Telephone 0113 214 9217
Care and Repair (Leeds) Ltd
323 Roundhay Road
Leeds
LS8 4HT
Telephone 0113 240 6009
Fax 0113 249 3349
Minicom 0113 240 6053
www.care-repair-leeds.org.uk
enquiries@care-repair-leeds.org.uk
Formal complaints
Customer Contact Centre
Leeds City Council
FREEPOST NEA 13193
PO BOX 155
Leeds
LS14 1YY
Telephone 0113 222 4405
Minicom 0113 224 3792
www.leeds.gov.uk/complaints
complaints@leeds.gov.uk
Important If you wish to appeal against nature and extent of works proposed please contact the Adaptations Agency direct using the contact details at the top of the page.
Local Government Ombudsman
If you are still not satisfied with the outcome of your formal complaint, or think that the complaint has not been dealt with properly, you can complain directly to
Local Government Ombudsman
Beverley House
17 Shipton Road
York
YO30 5FZ
Telephone 01904 380200
Fax 01904 380269
Email enquiries@york.lgo.org.uk