After an assessment of your care needs, you will receive your own copy of the information recorded. We can also give a copy to your carer, if you give your permission.
If your carer has asked for a separate assessment of their needs, we will give them a copy of this. This is called a carer's assessment. We will translate your assessment into your preferred language or format.
In a perfect world, we would be able to give everyone everything they need, but in reality we have to decide who needs help most urgently. We have to make sure that everyone has fair access to social care services so that the people in most need get the help they need. We have rules for deciding who receives services from us. These are called 'Eligibility Criteria'. We have a leaflet called 'Eligibility for Social Care Services' which you can download from this page and this explains how we decide whether or not we can offer you services.
If you do not agree with the conclusions of the assessment, you can ask for the decisions to be reconsidered. The page ‘Assessment of care needs’ linked from this page tells you more about how to do this.
If we cannot arrange services, then we may refer you on to the most appropriate agencies. For example, this could be Age Concern.
Further information
For further information about eligibility for social care services, please see the linked page on 'Fair Access to Care Services' (FACS) and the Leeds Long Term Care Charter 2005 ('Better Care, Higher Standards'). This is available by following the links on this page or at our 'One stop centres' and local Social Services offices